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Field Manual:

  • Preface
  • Chapter 1
  • Chapter 2
  • Chapter 3
  • Chapter 4
  • Chapter 5
Systems Thinking: Seeing the Bigger Picture

Systems Thinking: Seeing the Bigger Picture

by Eric Richardson | Nov 2, 2026 | Leadership Domain Mastery Level

In 2015, I was involved in the US Army’s transition from permanently stationed units to rotational units in South Korea. There were several reasons for this change, including a desire to more closely align how units trained for operational deployments. This...
Organizational Performance: Managing Resources, Accountability, and Results

Organizational Performance: Managing Resources, Accountability, and Results

by Eric Richardson | Nov 2, 2026 | Leadership Domain Mastery Level

Early in my career, I managed a warehouse. Truckloads of supplies would arrive; we would receive and stock them on the shelves. On the flip side, we would receive orders, pull items from inventory, place them in customer bins, and, when customers came to the...
Strategic Thinking and Planning

Strategic Thinking and Planning

by Eric Richardson | Oct 22, 2026 | Leadership Domain Mastery Level

Throughout my career, the word strategic has taken on more nuanced definitions than almost any other word I’ve encountered. To add to the confusion, I think each, in its own way, was probably correct. That is, strategic thinking and planning are relative to the...
Strategic Context and External Environment

Strategic Context and External Environment

by Eric Richardson | Oct 22, 2026 | Leadership Domain Mastery Level

During the mid-2000s, the United States was engaged in military operations in Iraq and Afghanistan while the domestic economy approached full employment. As unemployment declined, civilian employers competed for many of the same people the Department of Defense needed...
Organizational Policy Design and Management

Organizational Policy Design and Management

by Eric Richardson | Oct 12, 2026 | Leadership Domain Mastery Level

As I sat down to write this article, I reflected on a time when I was given the new responsibility of serving as the logistics representative on a large project. Nervous and wanting to make a good impression, I read everything I could find on the subject, especially...
How Organizational Policies Work Together

How Organizational Policies Work Together

by Eric Richardson | Oct 12, 2026 | Leadership Domain Mastery Level

I remember early in my career, when I was supposed to write an organizational policy. To make a long story short, I had nothing to go on but a few handwritten notes. I was young and, to be honest, had no idea where to start. So I did what any young manager would do in...
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