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Field Manual:

  • Preface
  • Chapter 1
  • Chapter 2
  • Chapter 3
  • Chapter 4
  • Chapter 5
Understanding Organizational Roles and Responsibilities

Understanding Organizational Roles and Responsibilities

by Eric Richardson | Sep 29, 2026 | Leadership Domain Mastery Level

Whose turn is it to take out the trash, change the diaper, or reset the Netflix password? Roles and responsibilities guide our personal and professional lives, probably more than we would like to admit. They can be a good thing. Too many of us doing the same thing is...
Understanding Organizational Structure

Understanding Organizational Structure

by Eric Richardson | Sep 29, 2026 | Leadership Domain Mastery Level

My first job title was courtesy clerk; I bagged groceries and stocked shelves. My idea of an organizational structure was a single layer, meaning whoever was my boss for the shift I was working. It wasn’t until much later in my career that I realized how understanding...
Organizational Awareness: Understanding How Organizations Really Work

Organizational Awareness: Understanding How Organizations Really Work

by Eric Richardson | Sep 29, 2026 | Leadership Domain Mastery Level

Most of us have heard the old saying, “The whole is greater than the sum of its parts.” Throughout my career, a hobby of mine has been exploring the essential parts of organizations, including vision and mission statements, policies, procedures, etc., how these parts...
Organizational Mission, Vision, and Purpose

Organizational Mission, Vision, and Purpose

by Eric Richardson | Sep 29, 2026 | Leadership Domain Mastery Level

As I sat down to write this article, I was reminded of a time when my boss set aside three days for the organizational leaders to get together and collectively write a new mission statement. Think about that for a minute. On the one hand, it sounds like a waste of...
Communicating Vision: Turning Ideas Into Action

Communicating Vision: Turning Ideas Into Action

by Eric Richardson | Sep 28, 2026 | Leadership Domain Mastery Level

My boss told me he wanted me to create a culture of safety in the organization. I had to admit, I said yes, but in that moment I was thinking… how do I create a culture? As I thought about the problem, I remembered the idea behind Golden Threads. Working closely...
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